Reservation system Q&A

Q. What is the reservation service?

A. People who purchases EXPO 2005 admission tickets can make reservations for those pavilions and events accepting them by personal computer or mobile telephone from one month before to two days before the event. They can also make reservations on the same day, that is, on the EXPO grounds, from special reservation terminals installed on the grounds of pavilions and other facilities accepting them.

Q. When can we start making reservations?

A. Advance reservations will be accepted beginning on February 25, one month before EXPO opens. The same-day reservation service will be offered for the run of EXPO. More specifically, advance reservations will be accepted from 9:00 AM on February 25 to midnight on September 23, two days before the final day of EXPO. As an on-site service, same-day reservations will be accepted from March 25 to September 25, the same as the EXPO period.

Q. What is the difference between advance reservations and same-day reservations?

A. Advance reservations are made at least two days in advance, via the Internet by personal computer or mobile telephone. Same-day reservations are made on the site, by holding your admissions ticket up to a special reservation terminal installed on the grounds of pavilions, etc.

What is the advantage of making reservations?

A. With a reservation, you can enter pavilions, etc., more quickly, without having to wait in queues with visitors who do not have reservations.

Q. What pavilions accept reservations?

A. Reservations are scheduled to be accepted at the Wonder Circus-Electric Power Pavilion, JR Central Pavilion, Mitsubishi Pavilion @Earth, TOYOTA GROUP PAVILION, Hitachi Group Pavilion, MITSUI-TOSHIBA Pavilion, GAS PAVILION, Japan Pavilion Nagakute, Aichi Pavilion Nagakute, Nagoya City Pavilion/EARTH TOWER NAGOYA CITY, and NEDO Pavilion. You will also be able to make reservations for some of the events at the EXPO Dome and EXPO Hall as well as the Forest Nature School, the Global House, and some pavilions of other countries.

Q. How can I make reservations?

A. Advance reservations can be made by personal computer or mobile telephone.

After buying an admission ticket, access the website of the Association and follow the instructions for input. Same-day reservations are made after entering the site, by using special reservation terminals installed on the grounds of pavilions.

Q. Can I make reservations at any time?

A. Advance reservations can be made around the clock, until 12 midnight two days before the event. Same-day reservations can be made only on the day of the event.

Q. Can I make reservations even without an admission ticket?

A. No. To make an advance reservation, you must purchase an admission ticket in advance, and input the 12-digit number on the back of it by computer or mobile telephone.

Q. How many reservations can I make?

A. You can make up to two advance reservations (i.e., advance reservations for up to two events, etc.) and only one same-day reservation.

Q. Where are the terminals for making same-day reservations?

A. They are installed on the grounds of the pavilions accepting same-day reservations. The place of installation may differ depending on the pavilion. If you do not see one, ask a pavilion attendant.

Q. Is there special reservation ticket?

A. No. The ordinary admission ticket is used to make reservations.

Q. Can reservations be made for groups?

A. For groups, one person can make advance reservations for up to ten people (including him/herself). For same-day reservations, each person must make his or her own reservation with his or her admission ticket.

Q. Do children also need separate reservations?

A. Yes. Make reservations for them using the children's admission ticket (issued for ages 4 - 11).

Q. Can reservations be made with the nighttime discount tickets?

A. Yes, provided that they are for events held at night or pavilions accepting reservations.

Q. Can reservations be made by telephone or fax?

A. No.

Q. Can reservations be changed?

A. Yes. To change your reservation, first cancel the previous one and then make a new one.

Q. Can reservations be canceled?

A. Advance reservations can be canceled as long as it is at least two days before the event. Same-day reservations cannot be canceled.

Q. Can another reservation be made after canceling the first one?

A. Yes, provided that it is at least two days before and the pavilion still has reservation space.

Q. Are senior citizens or the disabled offered any reservation privileges?

A. No.

Q. What happens if I fail to come at the reserved time?

A. Your reservation will be canceled.