About admission ticket numbers

I haven't made any advance reservations. Since I haven't made any reservations, I would like to have the price of the admission ticket refunded.

There is a policy of “no refund” for only the reason that a ticket holder may not have made any advance reservations.

EXPO 2005 AICHI, JAPAN is the first International Exposition of the 21st century, and has pavilions from over 120 countries and other entities from all over the world. Nearly all of the pavilions can be visited without advance reservations, so anyone visiting an EXPO site will be able to enjoy a wonderful international-flavored visit to EXPO 2005 AICHI, JAPAN.

Because only Internet users can take advantage of “advance reservations” through the Internet by PC or a mobile phone, these reservations have been restricted to only 15 pavilions, most of which are Japanese corporate pavilions, and they only represent 20% (25,000 seats) of the overall capacity of those 15 pavilions.

The EXPO sites are full of overseas pavilions and events that do not use advance reservations and are ready for you to visit. It is certainly not the case that you need to queue for hours whichever pavilion you wish to visit. Please come to the EXPO site and discover for yourself the international flavor of EXPO 2005 AICHI, JAPAN.

The corporate pavilions are also making it easier for visitors without advance reservations by issuing same-day reservations and numbered tickets to take the place of constantly standing in a queue.

In the case of “Admission Pass for Unlimited Use,” can I use the same method to make advance reservations as in the case of an ordinary admission ticket.

You can make 2 advance reservations a day and also a same-day reservation during the whole period, using the same methods as with an ordinary admission ticket. With “Admission Pass for Unlimited Use,” you are not allowed to make reservations outside of applicable time limits (For instance, if you have made reservations a month in advance, you are not allowed to make other reservations during the month ahead because the first reserved date must be used before a new reservation can be made.

* Also please note that are not allowed to make reservations for consecutive days in keeping with our policy of making visits available to as many different visitors as possible.

I lost the admission ticket which I used to register. I don't know the ticket number but I do know the pavilion, the visiting date, and the password. So I would like you to re-issue the ticket.

Please understand that there is a policy of admission to reserved pavilions or events without the actual admission ticket, which cannot be re-issued if it is lost.

I lost my admission ticket somewhere in the site. Can I come in a pavilion which I had reserved if I know the ticket number?

No you can't come in the pavilion without the actual admission ticket even if you had made the advance reservation. Also please note that without the actual admission ticket you can't make any same-day reservations.

Please wait in line or use the numbered ticket system to come into the pavilion.

I lost my admission ticket somewhere on the EXPO site. Can I make same-day reservations if I don't know the ticket number?

No, please note that you can't make same-day reservations without the actual admission ticket.

Can I make “advance reservations” with a ticket on the same day that I purchase it?

No, you can't. Advance reservation is a special service for visitors to make reservations a month or two days before they will visit the site. So you can make advance reservations for 2 days after you purchased the ticket, as with an ordinary admission ticket, or for a later time. Please use this system if it will suit your convenience.

I have purchased an admission ticket over the Internet or “over the counter” from an agent so that I can receive it at the site on the day of the visit. Are there any ways of making advance reservations without the admission ticket at hand?

No, there are not. Advance reservations are not available if you don't know the admission ticket number.

You must in this case pick up the admission ticket at the place where you purchased it and know the admission ticket number to make advance reservations.

* Not all pavilions are subject to advance reservations. Same-day reservations are available for some pavilions.

I can't read the admission ticket number because of a damaged ticket. Can I still make same-day reservations?

It may not be possible to make same-day reservations, depending on the damaged condition of the admission ticket. Try holding your ticket up to the screen of a same-day reservation terminal to make sure whether you can check the registration data. Unfortunately if not, please wait in line or use the numbered ticket system to enter a pavilion.

I would like to transfer the reservation which I had made with an ordinary admission ticket to one using an Admission Pass for Unlimited Use.

Please note that it is not allowed to transfer a reservation which you had made with one admission ticket to a reservation made with any another ticket.

Can I make any reservations with the admission ticket when joining a tour?

Yes, you can make same-day reservations using the reservation terminals on the day of the tour. However, advance reservations are not available when the tour date will be other than a Saturday, Sunday, holiday, or “substitute public holiday.” Advance reservations are also not possible in the case of general group discount admission tickets issued on the day of the tour. For details, please ask the tour hosting agent.

Can I make same-day reservations when I go to the site a day before I had registered with an Admission Pass for Unlimited Use?

Yes, you can make same-day reservations when you go to the site a day before you had registered with an Admission Pass for Unlimited Use covering the whole period of the EXPO. Please be assured that your advance reservations will not be canceled.

Can I make reservations with a “night discount” admission ticket or a “general group discount” ticket?

This is possible in the case of “night discount” tickets (which are outside the category of “ordinary admission tickets”). But the beginning time appointed for assembling should be after 17:00 p.m. in the case of night discount admission tickets.

Advance reservations are not available for group discount admission tickets.